Trading Rules

• Bank Details/UPI ID Update: Bank details or UPI IDs may change periodically. Do not deposit funds using previous bank details. Any deposit made to outdated information will not be our responsibility.
• IP Address and VPN Usage: Never share or use unfamiliar IP addresses for trading. Using unknown or shared IP addresses, or accessing through VPNs, can compromise your account security and may lead to account freezes or fund holds. Always use a secure, private network to protect your trading activities and assets.
• Dividend and Bonus Calculations: Dividend and bonus calculations will be based on the rules and regulations outlined in the relevant stock exchange circulars.
• Cross Orders Policy: Cross orders, where you buy and sell the same security at the same time between different accounts, are not allowed. Please follow this rule to ensure smooth trading and avoid any issues with your orders.
• Negative Balance Protection: Our platform provides protection against negative balances, with a step-out level set at 30%. This ensures that your account balance will not fall below this threshold.
• Reporting Software Issues: Users must report any glitches or software issues immediately. If you are unable to close positions due to a software problem, notify the platform right away. Positions will be squared off at the current market price (CMP) upon receiving your notification.
• Payout Delays: Payouts may be delayed due to banking server issues. Clients are advised to be patient during such situations as we work to resolve the delays.
• Margin and Fund Responsibility: Clients are responsible for maintaining adequate margin and fund levels to prevent partial liquidation or losses. Ensure you have sufficient funds to support your trading activities.
• Account Inactivity Policy: If an account remains unused for 7 days, it will be locked for security reasons. To unlock the account, please contact customer support.
• Scalping: Scalping involves making many quick trades to profit from small price movements. Avoid scalping, as it can increase risk and may result in your account being flagged or restricted. Instead, focus on longer-term strategies to ensure stability and smoother trading operations, avoiding potential issues with your account.
• Volume Trades: Strictly avoid trading during high market activity, especially around major news events. Engaging in calmer periods is essential for maintaining stability and reducing risk in your transactions.
• Group Trading: Avoid participating in group trading activities. Such actions can lead to increased risk, volatility, and may result in your funds being held by the platform. Make independent decisions based on your own analysis to manage risk effectively.
• Liquidation Time Notice: Be aware that our platform's liquidation time is 2:45 AM daily. Ensure that you manage your positions and funds accordingly to avoid automatic liquidation of assets. Regularly check your account to stay updated and prevent any unintended consequences.
• Margin Update For NSE: The required margin percentage for NSE segments is updated daily at 4:30 PM, after market close. Ensure you review and adjust your margin requirements accordingly to manage your positions effectively and avoid any issues with your trading activities.
• Margin Update for Crude Oil and NG: Margin requirements for Crude Oil and NG are updated as follows: for Crude Oil, the margin changes from 500X to 10,000 fixed per lot every Wednesday, and for NG, the change occurs every Thursday. These updates are effective from 7:30 PM to 8:30 PM IST on the respective days. Please adjust your positions accordingly during these times.
• Order Execution Notice: Limit/Stop orders and SL/TP will be executed based on bid and ask prices, not the last traded price (LTP). This means orders may be executed above the high or below the low, or may not execute even if a new high or low occurs, depending on bid or ask availability.
• Option Selling Warning: Traders who exclusively engage in option selling will be flagged. Ensure a balanced trading strategy to avoid potential account restrictions or flags related to trading practices.
• Deposit and Withdrawal Policy: If you deposit money using a credit card, you need to make trades with it. Withdrawals won’t be processed unless you have traded the deposited funds. Follow this rule to ensure smooth withdrawals.